Extend Your AI Assistant to Mobile with Rep AI's Tapcart Integration

Introduction The Tapcart integration connects your Shopify mobile app with Rep AI, bringing the powerful capabilities of your AI assistant directly to your customers' mobile devices. By integrating Rep AI into your Tapcart-powered mobile app, you can provide seamless, personalized shopping experiences that increase engagement, drive conversions, and build customer loyalty across all

touchpoints. What the Tapcart Integration Does

When you connect Rep AI to your Tapcart mobile app, your AI assistant can

Provide instant product recommendations and answers within your mobile app Create consistent customer experiences across web and mobile platforms Assist shoppers with product discovery on their mobile devices Answer questions about products, shipping, returns, and more Guide customers through the mobile purchasing process

Increase mobile app conversion rates and engagement This integration ensures that your AI assistant is accessible wherever your customers prefer to shop, delivering the same high-quality service experience on mobile as they receive on your website. How to Connect Tapcart to Rep AI Navigate to Integrations

Click on "Settings" in the left sidebar Select "Integrations" from the dropdown menu Find the Tapcart Integration

Go to the "Mobile apps" tab or search for "Tapcart" in the search bar

Locate the Tapcart card and click "Connect" Configure the Integration

You'll see a setup screen with the following information:

Instructions to follow the guide on GitHub A reminder to set Tapcart SDK to version 1.4 Your Rep AI account key that you'll need to implement in Tapcart Implement in Tapcart

Follow the link provided in the integration screen

Use your account key to configure the Rep AI integration in your Tapcart app Set the Tapcart SDK version to 1.4 as instructed Verify the Connection

Once implemented, test the connection to ensure Rep AI is functioning properly in your

mobile app Check that your AI assistant appears and responds correctly within the app environment Key Benefits Unified customer experience across web and mobile platforms Increased mobile conversions with AI-assisted shopping journeys Enhanced customer engagement through personalized mobile interactions

Improved customer satisfaction with instant assistance on mobile devices Higher retention rates by providing value within your branded app experience Consistent brand voice across all customer touchpoints Troubleshooting Integration Not Working Verify you've correctly implemented the integration code in Tapcart

Confirm you're using Tapcart SDK version 1.4 or compatible Check that you've entered the correct account key Ensure your Rep AI account is active and properly configured AI Assistant Not Appearing in App Check your Tapcart implementation to ensure the Rep AI widget is properly positioned Verify that the integration is active in both Rep AI and Tapcart

Test on different devices to rule out device-specific issues Frequently Asked Questions Q: Do I need both a Tapcart and Rep AI subscription to use this integration? A: Yes, you need both a Tapcart account to power your mobile app and a Rep AI subscription to enable the AI assistant functionality. Q: Will my existing AI configurations transfer to the mobile app?

A: Yes, your AI assistant's knowledge, personality, and capabilities will be consistent across both web and mobile platforms.