Grow Your SMS Lists with Rep AI's Postscript Integration

Connect your Postscript SMS marketing account to Rep AI and automatically collect customer phone numbers through engaging AI conversations. This powerful integration enables your AI assistant to subscribe customers to your Postscript SMS lists, helping you grow your marketing audience and boost conversions.

What You Can Do with Postscript Integration

With the Rep AI Postscript integration, you can

Automatically grow your SMS subscriber lists when customers interact with your AI assistant Offer exclusive discounts to customers who subscribe to your SMS marketing Convert casual conversations into marketing opportunities with seamless subscription flows Increase your SMS marketing ROI with high-intent subscribers captured during the

shopping experience How to Connect Postscript to Rep AI The Postscript integration uses a Security API Key (private key) for authentication. Here's how

to connect

Navigate to Integrations

Go to Settings → Integrations in your Rep AI Console

Select the "Marketing" tab Connect Postscript

Find the Postscript card and click "Connect"

You'll see a popup asking for your Security API Key (private key) Create Your Postscript Security API Key

Log into your Postscript account at https://app.postscript.io/

Open the Settings menu, then select "API" Click "Create Security Key Pair" on the right Copy the key under the "Private Key" column Complete the Connection

Paste your private key into the "Connect to Postscript" popup in Rep AI

Click "Connect" to finalize the integration You'll be redirected to the Postscript settings page with a confirmation that the connection was successful "Subscribe & Get a Discount" Power-Up The Subscribe & Get a Discount Power-Up allows your AI assistant to offer customers a discount code in exchange for subscribing to your SMS list.

How to Set Up

In the Postscript card, find "Subscribe & get a discount" and click "Edit Power-Up"

Configure customer details to collect:
Phone number (required or optional for SMS)

Email (optional) Name (optional) Under "Subscribe to an Email/SMS List," click to select a list from your Postscript account

Under "Discount," click "+ Select Discount" to choose a static discount code from your
Shopify store (optional)

Click "Add Power-Up" to activate

How It Works:

When customers express interest in a discount or promotion, your AI assistant offers one in exchange for their phone number Customers provide their contact information through a seamless in-chat experience Their information is automatically added to your selected Postscript list Customers receive their discount code to use on their purchase

Once you've added the Power-Up, a "Subscribe & Get a Discount" chip (suggestion button) will appear in the Rep AI widget. This appears either when the customer opens the widget or when Rep AI proactively approaches the customer. Rep AI will also trigger the subscription flow if the customer inquires about discounts or subscribing to your newsletter via chat.

Troubleshooting Connection Issues Verify you've entered the correct Security API Key (private key) Ensure your Postscript account has API access enabled Try generating a new Security Key Pair if the current one isn't working Check that your Postscript account subscription is active Security API Key Issues

Make sure you're copying the Private Key, not the Public Key Generate a new Security Key Pair if you're unsure about the current one Check that your Postscript API access hasn't been revoked Subscription Not Working Verify the selected Postscript list exists and is active Ensure your AI assistant is correctly configured to collect phone numbers

Check that consent messaging is appropriate for your region's regulations Make sure customers are providing valid phone numbers in the correct format Frequently Asked Questions Q: Will connecting Rep AI affect my existing Postscript automations? A: No, Rep AI works alongside your existing Postscript workflows without disrupting them. It

simply provides an additional channel to grow your subscriber lists. Q: Can I customize the subscription message my AI assistant uses? A: Yes, you can customize the messaging for subscription requests when setting up the "Subscribe & Get a Discount" Power-Up. Q: Do I need to offer a discount to collect subscribers?

A: No, offering a discount is optional. You can use the "Subscribe & Get a Discount" Power-Up

without selecting a discount code, and Rep AI will still collect subscriber information for your Postscript lists. Q: How do I know if my Postscript integration is working properly? A: You can verify new subscribers are being added to your lists by checking your Postscript dashboard after customers interact with your AI assistant.

Q: Can I disconnect my Postscript account? A: Yes, you can disconnect at any time by clicking the "Disconnect" button on the Postscript settings page. Note that this will disable any active Power-Ups using Postscript. Need help or advice? Reach out to us at: support@hellorep.ai