Grow Your SMS Lists with Rep AI's Attentive Integration

Connect your Attentive SMS marketing account to Rep AI and automatically collect customer phone numbers through engaging AI conversations. This powerful integration enables your AI assistant to subscribe customers to your Attentive SMS lists, helping you grow your marketing audience and boost customer engagement.

What You Can Do with Attentive Integration

With the Rep AI Attentive integration, you can

Automatically grow your SMS subscriber lists when customers interact with your AI assistant Offer exclusive discounts to customers who subscribe to your SMS marketing Convert casual conversations into marketing opportunities with seamless subscription flows Boost your SMS marketing ROI with high-intent subscribers from your website

How to Connect Attentive to Rep AI Rep AI uses OAuth for secure authentication with Attentive, making the connection process

quick and seamless

Navigate to Integrations

Go to Settings → Integrations in your Rep AI Console

Select the "Marketing" tab Connect Attentive

Find the Attentive card and click "Connect"

You'll be redirected to Attentive to authorize Rep AI Log in to your Attentive account if prompted Review the permissions and click "Allow" to connect Verify Connection

Once authorized, you'll be redirected back to Rep AI

A green "Connected" status will appear on the Attentive card Your integration is now ready to configure Understanding Attentive Signup Sources Attentive uses "Signup Sources" to organize subscribers based on where they joined your list.

With Rep AI integration, you'll need to

Find your Signup Source ID and Label in your Attentive account

Navigate to your Attentive dashboard

Go to "Sign-Up Sources" section Note the ID and Label of the source you want to use with Rep AI Add the Signup Source to Rep AI

In your Rep AI Console, go to the Attentive integration settings

Click "Add" in the Signup Sources section Enter the Signup Source ID and Label exactly as they appear in Attentive Click the checkmark to save the source You can add multiple signup sources to use with different customer segments or promotions. "Subscribe & Get a Discount" Power-Up The Subscribe & Get a Discount Power-Up allows your AI assistant to offer customers a

discount code in exchange for subscribing to your SMS list.

How to Set Up

In the Attentive card, find "Subscribe & get a discount" and click "Edit Power-Up"

Configure customer details to collect:
Phone number (required for SMS)

Email (optional) Name (optional) Select a signup source from your configured Attentive sources

Choose a discount code to offer subscribers
Click "Add Power-Up" to activate
How It Works:

When customers express interest in a discount or promotion, your AI assistant offers one in exchange for their phone number The customer provides their contact information through a seamless in-chat experience Their information is automatically added to your selected Attentive signup source The customer receives their discount code to use on their purchase

Troubleshooting Connection Issues Ensure you're logged into the correct Attentive account Verify you've granted all necessary permissions during the OAuth process Try disconnecting and reconnecting the integration Check that your Attentive account subscription is active Signup Source Issues Verify that the Signup Source ID and Label match exactly what's in your Attentive account

Ensure you've clicked the checkmark to save new signup sources

Try adding a different signup source if one isn't working Subscription Not Working Verify the selected signup source exists and is active in Attentive Ensure your AI assistant is correctly configured to collect phone numbers Check that consent messaging is appropriate for your region's regulations Make sure customers are providing valid phone numbers in the correct format

Frequently Asked Questions Q: What is a "Signup Source" in Attentive? A: A Signup Source in Attentive is a way to track where your subscribers came from. When using Rep AI, subscribers will be tagged with the signup source you select in your integration settings. Q: Will connecting Rep AI affect my existing Attentive automations?

A: No, Rep AI works alongside your existing Attentive workflows without disrupting them. It simply provides an additional channel to grow your subscriber lists. Q: Can I customize the subscription message my AI assistant uses? A: Yes, you can customize the messaging for subscription requests when setting up the

"Subscribe & Get a Discount" Power-Up. Q: How do I know if my Attentive integration is working properly? A: You can verify new subscribers are being added to your lists by checking your Attentive dashboard after customers interact with your AI assistant. Q: What permissions does Rep AI need from my Attentive account?

A: Rep AI requires permissions to manage subscribers and access your signup sources. During the OAuth connection process, you'll see exactly what permissions are being requested. Q: Can I disconnect my Attentive account? A: Yes, you can disconnect at any time by clicking the "Disconnect" button on the Attentive card

in your Integrations page. Note that this will disable any active Power-Ups using Attentive.