Grow Your Email & SMS Lists with Rep AI Marketing Integrations

Grow Your Email & SMS Lists with Rep AI Marketing Integrations

Introduction Marketing Integrations connect your email and SMS marketing platforms with Rep AI, allowing your AI assistant to automatically collect and sync customer contact information. These powerful connections transform casual chat interactions into marketing opportunities, helping you build your subscriber lists and create segmented audiences based on customer preferences

and behaviors. Key Benefits Automatically grow your email and SMS lists with subscribers who engage with your AI assistant Incentivize subscriptions with targeted discount offers in exchange for contact information Create segmented marketing audiences based on customer preferences detected in conversations

Stay connected with customers interested in out-of-stock items through back-in-stock notifications Maintain a unified customer view by syncing conversation data to your marketing platform How to Connect Your Marketing Platform Navigate to Integrations

1. Go to Settings → Integrations in your Rep AI Console

Select the "Marketing" tab Select Your Platform

1. Find your marketing platform card

Click "Connect" to begin Authenticate Your Account

1. For OAuth platforms, you'll be redirected to authorize Rep AI

For API key platforms, enter your API key and other required credentials Follow the prompts to complete authentication Power-Up Features Once connected, you can enhance your marketing integration with powerful features called "Power-Ups" that help you maximize the value of your integration. "Subscribe & Get a Discount" Power-Up

Available for all marketing integrations, this feature allows your AI assistant to offer customers a discount in exchange for subscribing to your marketing lists.

How it works

When customers express interest in a discount or promotion, your AI assistant can offer one

1. in exchange for their email or phone number

The customer provides their contact information through a seamless in-chat experience

1. Their information is automatically added to your selected marketing list
2. The customer receives their discount code to use on their purchase
3. To set up this Power-Up:

Connect your marketing integration

1. Click "Edit Power-Up" on the "Subscribe & get a discount" option
2. Customize your discount offer, subscription messaging, and target marketing list
3. Save your settings to activate
4. "Notify Me When Back in Stock" Power-Up

Currently available for Klaviyo integration, this feature helps you capture customer interest in out-of-stock products and automatically notify them when items become available again.

How it works

When customers view out-of-stock products, your AI assistant offers to notify them when the

1. item is back in stock

The customer provides their email address through a seamless in-chat experience

1. Their information and product interest are added to your Klaviyo back-in-stock list
2. When the product is restocked, Klaviyo automatically sends a notification to interested
3. customers

To set up this Power-Up: Connect your Klaviyo integration

1. Click "Add Power-Up" on the "Notify me when back in stock" option
2. Select your Klaviyo list for back-in-stock notifications
3. Save your settings to activate
4. Troubleshooting

Connection Issues Verify you've entered the correct API key or credentials Ensure your account has appropriate permissions Check that your marketing platform subscription is active Subscription Not Working Confirm the selected marketing list exists and is active Verify that your AI assistant is properly configured to collect contact information

Check that consent messaging is appropriate for your region's regulations Frequently Asked Questions Q: Will connecting Rep AI affect my existing marketing automations? A: No, Rep AI works alongside your existing marketing workflows without disrupting them. It simply provides additional ways to grow your subscriber lists and enhance customer data.

• Q: Can I customize the subscription message my AI assistant uses?

A: Yes, you can customize the messaging for subscription requests when setting up the "Subscribe & Get a Discount" Power-Up. Q: How do I know if my marketing integration is working properly? A: You can verify new subscribers are being added to your marketing platform by checking your lists or segments after customers interact with your AI assistant.